Privacy Policy
Last updated: February 1, 2026
At Rivven, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We are committed to protecting your personal data and maintaining transparency about our data practices.
Information We Collect
Personal Information You Provide
We collect information that you voluntarily provide to us when you:
- Submit contact forms or inquiries
- Subscribe to newsletters or communications
- Request information about our services
- Participate in surveys or provide feedback
This may include your name, email address, company name, job title, phone number, and any other information you choose to provide.
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing behavior, including:
- IP address and general location information
- Browser type and version
- Device type and operating system
- Pages visited and time spent on our site
- Referring website and search terms used
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. For detailed information about our use of cookies, please refer to our Cookie Policy.
How We Use Your Information
We use the information we collect for various purposes, including:
Service Delivery and Communication
Responding to your inquiries, providing information about our services, and maintaining communication regarding ongoing projects or consultations.
Website Improvement and Analytics
Analyzing how visitors use our website to improve functionality, content, and user experience. Understanding which pages are most valuable to our audience helps us serve you better.
Marketing Communications
Sending newsletters, updates about our services, and relevant industry insights when you have opted in to receive such communications. You can unsubscribe at any time.
Legal Compliance and Protection
Complying with legal obligations, protecting our rights and interests, and preventing fraudulent or unauthorized activities.
Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given explicit permission for specific processing activities, such as marketing communications
- Legitimate Interests: When processing is necessary for our legitimate business interests, such as improving our services and website functionality
- Contractual Necessity: When processing is required to fulfill our contractual obligations or respond to your requests
- Legal Obligation: When we must process data to comply with applicable laws and regulations
Data Sharing and Disclosure
We do not sell your personal information. We may share your data with third parties only in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us with website hosting, analytics, email delivery, and other business operations. These providers are contractually obligated to protect your data and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by law, court order, or government regulation, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers
If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.
Data Security and Protection
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication measures
- Employee training on data protection and confidentiality
- Incident response procedures for potential data breaches
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is completely secure. We cannot guarantee absolute security but are committed to protecting your data to the best of our ability.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining retention periods, we consider:
- The nature and sensitivity of the information
- The purposes for which we process your data
- Legal and regulatory requirements
- Potential risks from continued storage
When we no longer need your information, we securely delete or anonymize it.
Your Rights and Opt-Out Instructions
You have the following rights regarding your personal information:
Right to Access
Request a copy of the personal information we hold about you and information about how we process it.
Right to Rectification
Request correction of inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal information in certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Right to Data Portability
Receive your personal information in a structured, commonly used format and transmit it to another organization.
Right to Object
Object to processing of your personal information based on legitimate interests or for direct marketing purposes.
Right to Withdraw Consent
Withdraw your consent at any time where we rely on consent as the legal basis for processing. This will not affect the lawfulness of processing before withdrawal.
How to Exercise Your Rights
You are not required to provide any personal information when using this website. If you prefer not to share your data, you may:
- Avoid filling out contact forms, account registrations, or any data-submitting features
- Disable cookies through your browser settings (see our Cookie Policy for details)
- Contact us directly to request the deletion of any previously shared personal data
We respect your privacy choices. To exercise any of your rights or if you would like us to delete your data, please reach out to us through the contact details provided on our Contact page. We will process your request promptly and in accordance with applicable law.
Third-Party Links and Services
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit. This Privacy Policy applies only to information collected through our website.
Children's Privacy
Our services are directed to businesses and professional audiences. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from someone under 18, we will take steps to delete that information promptly.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. When we transfer your data internationally, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last updated" date at the top of this policy.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Continued use of our website after changes to this policy constitutes your acceptance of the updated terms.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us through our contact form.
We are committed to addressing your privacy concerns and will respond to your inquiries in a timely manner.